Integrations

If it has an API, it can stop being manual.

Most operations lose hours to the same thing: a person reading a number off one screen and typing it into another. Below are the systems we have actually connected in client builds — and the way we approach anything not on the list.

What we have connected

These are examples of work we have shipped, not a partner directory — nobody issues a badge for this and we are not implying one. Anything with a documented API is workable; these are simply the ones already done.

Marketplaces

Orders in, inventory out, one source of truth

Selling in three places means three dashboards, three inventory counts and someone reconciling them by hand on a Monday. We pull orders into the operating system as they land and push stock levels back out, so the number in the system is the number everywhere.

  • Shopify
  • Amazon
  • Walmart

Accounting

Invoices that do not get typed twice

The job already knows what was done, who did it, which parts were used and what was quoted. Re-entering that into accounting is transcription work, and transcription work is where the errors come from. The invoice is generated from the job and lands in the books directly.

  • QuickBooks

Payments

Getting paid inside the same system

A customer approves a quote and pays without a separate portal, a phoned-in card number, or a follow-up email chain. Reconciliation stops being a manual match between a bank line and an invoice number.

  • Stripe

Shipping & logistics

Rates, labels and tracking without a second tab

Rate shopping, label generation and tracking numbers attached to the order they belong to — rather than a shipping tool that knows nothing about the job and a job that knows nothing about the shipment.

  • Unishipper

Documents

Files attached to the record, not lost in a drive

Signed sheets, photos, certificates and delivery notes filed against the job automatically, with the folder structure maintained by the system instead of by whoever remembered the convention.

  • Google Drive

Routing & dispatch

Addresses that mean something to the schedule

Geocoded job sites, travel time that informs the dispatch board, and routes a coordinator can trust — so the schedule reflects the drive, not just the clock.

  • Google Maps

Notifications

The right person told at the right moment

Approvals, overdue invoices, exceptions and job updates sent automatically to staff or customers, with recipients configured in Settings rather than hardcoded — so the office manager changes who gets chased, not us.

  • Email
  • SMS

Anything else

The list is examples, not a limit

If a system exposes an API, we can read from it and write to it. What decides whether an integration is worth building is not whether it is technically possible — it almost always is — but whether the manual work it removes is worth the surface area it adds. That is a conversation, not a feature checkbox.

Find the manual handoff

Every integration starts as a person moving data between two screens. We write down the actual handoff — who does it, how often, what breaks when they are on holiday — before deciding anything technical.

Decide what is authoritative

Two systems holding the same fact will eventually disagree. One of them has to win. Naming which, per field, is the decision that determines whether the integration is trustworthy a year later.

Build it against the live API

Against the real service with real credentials, never a mock. An integration that works against a stub has not been shown to work.

Handle the failure path first

The API will be down, rate-limited, or will reject a record. What happens then — retry, queue, or surface it to a human — is designed deliberately, because silent failure in an integration is worse than no integration.

A note on what we will not tell you

We will not quote you a percentage of time saved before we have seen your process. Every figure of that kind on a consulting site is either measured on someone else's business or invented, and neither one tells you anything about yours. What we can do on a first call is name the handoffs we would remove and let you put your own numbers against them.